Raising Cane's Chicken Fingers

Raising Cane’s® Arcade Privacy Policy

Effective Date: January 1, 2017


I. Introduction

Welcome to the Raising Cane’s Arcade mobile app! The Raising Cane’s Arcade mobile app (“Arcade App” or “App”) is brought to you by Raising Cane’s Restaurants, LLC (“we” or “us”), which is committed to providing a safe, fun environment for kids and their families. We explain our privacy practices in detail below, but here’s a summary of the basics:

  • This privacy policy applies only to the Arcade App and not to any other Raising Cane’s app, website, or social media site.
  • We don’t allow users to submit personal information to us or share it with others.
  • We don’t have links to websites.
  • We don’t permit sharing with social media networks.
  • We don’t have advertisements.
  • We don’t have in-app purchases.
  • We don’t send push notifications.
  • We don’t collect your exact location, but we know what city you’re in.
  • We do track how users interact with the game, but this information is anonymous and used only to support the internal operations of the App.
  • We encourage you to contact us with any questions or concerns.

II. Scope

This privacy policy applies only the Raising Cane’s Arcade mobile app, which is directed to children, and not to our other apps, websites, social media sites or other online services that are generally intended for adult audiences. To understand how we collect, use and share information on our other apps and websites, please review the privacy policy posted on the app or website.

The App is intended for use within the United States only and was designed to comply with applicable federal and state law, including the Children’s Online Privacy Protection Act (“COPPA”).

III. Information Collection and Use

In order to minimize the information we collect from App users and keep the App safe for children, we don’t (i) link to websites or social media platforms, (ii) allow users to upload content that is accessible to us or to third parties, (iii) allow users to share information with social media platforms, (iv) display advertising in the App or otherwise use any information collected from the App to serve ads, (v) send push notifications, or (vi) allow in-app purchases.

Personal Information

Children can use the Arcade App without providing any personal information.  In fact, the App doesn’t allow kids to submit personal information to us or share it with others. Although users can submit their initials to game leaderboards, this information is stored locally on your device and can’t be accessed by us.


We collect certain information automatically whenever users download or play the App. This information is collected using Google Analytics, a common analytical tool that collects information passively from the user’s mobile device. The Google Analytics Software Development Kit (“SDK”) is included in the App. When installed on your mobile device, the SDK helps us understand how the App is performing and how users engage with the App. Information collected in this manner is anonymous and doesn’t identify the user or your mobile device. This information may include your device type and operating system, duration of user sessions, how often a user uses the App and what actions you take within the App. This information is used only to support the internal operations of the App.

Location Information

Whenever the App is used, we collect city-level location information regarding the device’s location. We do not collect precise geolocation information, such as the street or GPS longitude and latitude coordinates.

IV. Information Sharing

The information we collect from the App is used only to support the internal functions of the App. We don’t share any information collected from the App, except in the following circumstances:

  • We may share information with third-party service providers. For example, we may use third parties to provide development, maintenance and support services and analytics services. These service providers are prohibited by contract from using your personal information for their own purposes or from sharing your personal information with anyone other than us or our other service providers.
  • We reserve the right to release your information (i) to comply with any law or regulation, when we are otherwise under legal compulsion to do so (such as a subpoena or court order), or when we believe that the law requires us to do so, (ii) to investigate and help prevent security threats, fraud or other malicious activity, (iii) when we believe it is necessary to protect or enforce the rights, property interests, or safety of Raising Cane’s, our employees, the users of our App, or others; (iv) as we deem necessary to resolve disputes, troubleshoot problems and otherwise enforce the privacy policy.
  • In the event that Raising Cane’s Restaurants, LLC merges with or becomes part of another organization, or in the event that we are sold, sell all or substantially all of our assets, sell a line of business or are otherwise reorganized, the information we collect will be one of the transferred assets to the acquiring or reorganized entity.
  • We may transfer your information to our subsidiaries and corporate affiliates, including future subsidiaries and affiliates. These companies may use your information consistent with this privacy policy

V. Changes to Privacy Policy

We may modify this privacy policy from time to time. Whenever this privacy policy is revised, we will update the “effective date” at the beginning of the privacy policy. We encourage you to review this privacy policy frequently to see if the privacy policy has been revised since you last used the App.

VI. Contact Us

If you have any questions, comments or concerns regarding the Arcade App, this privacy policy, or our privacy practices please contact us at:

Raising Cane’s Arcade app c/o C3
10955 Granada Lane
Overland Park, KS 66211
Telephone: 1-800-452-6444
Email: rcdigital@c3mail.com

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